(5.0 / 5)1818+ Ratings

MAU Pets Reviews

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Overall Rating

5.0
14 Reviews
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About MAU Pets

Maupets.com offers a range of modern cat furniture including luxury cat trees, beds, scratching posts, and wall furniture. Their products are designed to be both aesthetically pleasing and functional, aiming to satisfy the needs of cats while fitting beautifully into home decor. The materials used are of high quality, ensuring durability and comfort for pets. They offer a 45-day trial for returns, a 1-year warranty, and emphasize their commitment to sustainability by planting a tree for every product purchased. Additionally, they support animal welfare and environmental conservation organizations. Maupets.com promises elite support, with a response time of under an hour during business hours, and they provide options for upgrades and replacement parts to extend the longevity of their products.

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MAU Pets Customer Reviews (14)

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Jörg Fink
Jörg Fink
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Feb 14, 2023
Manon Martel
Manon Martel
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Feb 12, 2023
Xavierre Couture
Xavierre Couture
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Feb 12, 2023
Ronald Frank
Ronald Frank
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Feb 11, 2023
Jose Farmer
Jose Farmer
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Feb 11, 2023
Jennifer Alexander
Jennifer Alexander
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Feb 11, 2023
Frank Pabst
Frank Pabst
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Feb 10, 2023
Virginia Collins
Virginia Collins
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Feb 10, 2023
Laura Marshall
Laura Marshall
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Feb 9, 2023
Raoul Ailleboust
Raoul Ailleboust
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Feb 9, 2023

MAU Pets Customer’s Q&A

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MAU Pets FAQs

FAQ

About Maupets.com Prices and Cost?

Maupets.com features a selection of modern cat furniture with prices reflecting the quality and design of their products. The best sellers include the Cento model priced at $289, Ivy 3 at $319, Ivy at $389, and Strato at $399. Other options such as the Uni model are available at $259, Alba at $239, Rizzo at $189, Leone at $299, Castillo at $199, and the taller version of Castillo at $299. A custom basket set can be chosen for $59. These prices suggest a range that caters to various preferences and budgets, all while maintaining a focus on luxury and sustainability.

FAQ

About Maupets.com Popular Products and Services?

Maupets.com is renowned for its luxury cat furniture that combines style with functionality. The best sellers include the Cento, Ivy 3, Ivy, and Strato models, which are popular for their modern design and quality materials. The site also offers a variety of cat trees, beds, scratching posts, and wall furniture. All products are crafted with sustainability in mind, and the company supports animal welfare and environmental conservation efforts. Customers can expect elite support and a commitment to product longevity, with options for upgrades and replacement parts. A 45-day trial and 1-year warranty underscore the brand's confidence in their offerings.

FAQ

Maupets.com Return Policy?

Maupets.com offers a 45-Day Risk-Free Trial for returns. Customers can return products for a full refund within 45 days of delivery. The product should be repacked in the original packaging, if possible, and a return label will be provided. Once the return is received and inspected, a refund will be issued. Returns are not allowed after 45 days unless an extension is granted. All products come with a 1-Year Warranty covering functional defects, excluding standard wear and tear. For international orders, shipping costs are calculated at checkout, and buyers are responsible for import taxes/duties and the full cost of shipping both ways if an item is returned. Shipping is free within the contiguous USA. If the package is damaged, customers may be liable for shipping charges on refunds/returns. The company encourages customers to reach out via their contact form for any issues.

FAQ

What are the available cat furniture products on Maupets.com?

Maupets.com offers a variety of luxury cat furniture products designed for both functionality and style. The collection includes modern cat trees, cat caves and beds, scratching posts, and wall furniture. Each piece is crafted with high-quality materials and is meant to provide comfort and entertainment for cats while also fitting beautifully into home decor. The cat trees come in various designs, with options like the Cento, Ivy 3, and Strato being among the best sellers. These trees feature cozy baskets, scratching posts, and are built to support cats of different sizes. The cat beds and caves offer a comfortable and secure place for cats to rest, while the scratching posts are made to satisfy a cat's natural scratching instincts. For those looking to save floor space, the wall furniture provides an elevated platform for cats to lounge and observe their surroundings. Additionally, all wear and tear parts can be replaced, ensuring the longevity of the products.

FAQ

How do I contact Maupets.com?

To contact Maupets.com, reach out via email at the address provided on their contact page or by filling out the contact form on their website. Responses to inquiries are given during business hours, which are Monday to Friday, from 9am to 6pm. The company expresses a willingness to assist with any questions or issues that customers may have.

FAQ

Does MAU Pets offer international shipping?

Yes, MAU Pets offers international shipping.
FAQ

What payment methods are accepted by MAU Pets?

MAU Pets accepts Visa, MasterCard, AMEX, Discover, PayPal, and Shop Pay.
FAQ

Are MAU Pets products covered under warranty?

Yes, all MAU Pets products are covered under a one-year warranty. Proof of defect in form photos and/or videos may be required. Warranty does not cover standard wear and tear.
FAQ

What is the return policy for MAU Pets products?

MAU Pets offers a 45-day risk-free trial period for returns. If a customer is not satisfied with their purchase, they must let MAU Pets know within 45 days and follow the return instructions provided.
FAQ

Is shipping free for MAU Pets customers within the contiguous USA?

Yes, shipping is free for MAU Pets customers within the contiguous USA.

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